Q: Can I cancel or change my order after it is placed?
A: The sooner you contact us the better! Please contact customer service via email: firstname.lastname@example.org or phone: 833-254-7830 right away to confirm if a change can be made.
Q: What is the cut-off time for an order to ship out on the same day?
A: Orders placed before 10 a.m. typically ship out the same day.
Q: Why did I receive a notification that my order was delivered but I don't have it?
A: FedEx sometimes sends out the “delivered” message too early. They suggest waiting 24 hours before any type of investigation.
Q: Can pants be hemmed or altered before shipping?A: Unfortunately, we do not have any personnel that can hem or alter pants on site.